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Shadi Banna

About Shadi

Connecting emerging opportunities with people ready to act on them.

Portrait of Shadi Banna in a dark jacket and white shirt, arms folded, in an office.

I’m Shadi Banna, founder of Potential Group and author of The Whole Human, which is forthcoming. My work connects emerging opportunities with practical ways for people and institutions to act on them.

Over the past two decades, I have worked on programmes and platforms designed to make empowerment more accessible. Today, I am especially interested in how AI can help more people build businesses, strengthen their capabilities and create value around what they do best.

Why empowerment

My career has spanned multinational organizations, professional services engagements and work as a startup founder and investor across more than 50 countries. Again and again, the difference between people who moved forward and people who stayed stuck was rarely talent. It was access: to practical knowledge, to tools, to people who could help, and to the confidence to begin.

That is why Potential.com started in 2005 as a social enterprise designing practical development programmes, and why empowerment has stayed at the centre of my work since.

From programmes to platforms

Programmes change lives one cohort at a time. Platforms let the same quality of learning, mentoring and support reach far more people, in their own language and at their own pace.

Why AI changes the picture

AI is changing what one person can do. Many of the tasks that used to stop people from starting, such as research, drafting, administration and promotion, can now be supported by capable tools. That opens the door for more pioneers to build around what they know, care about and do well.

AI is an enabler, not a substitute. People still bring the creativity, judgment, relationships and responsibility. My focus now is on practical learning, useful tools and supportive communities that help people take the first step, and on building the platforms and programmes that make it possible at scale.

Two decades of reach.

  • 20+

    years of empowerment programmes

  • 85+

    countries reached by Potential programmes

  • 300,000+

    SMEs reached by the SME Empowerment Program since 2010

Historical figures across the life of the programmes, not current participation.

Milestones.

  1. 2005Potential.com is founded as a social enterprise designing practical development programmes.
  2. 2010The SME Empowerment Program launches free for entrepreneurs.
  3. 2012Free live webinars in four languages reach entrepreneurs in 29 countries.
  4. 2013Hadafi launches to support women's entrepreneurship across the Middle East and North Africa.
  5. 2025The Potential.org Foundation is incorporated as a nonprofit (December 2025).
  6. 2026Potential.org opens its programmes, field guides and learning games free to everyone.
Cover of the book 24 Minute Enterprise Sales by Shadi Banna.

Earlier book: 24 Minute Enterprise Sales

A quick guide to selling to organizations.

View on Amazon (opens in a new tab)